(i) That the Executive Director - Commercial Development and Economic Growth in conjunction with the Portfolio Holder for Finance and Efficiency be authorised to extend the Newcastle Housing Advice contract with Midland Heart for 12 months.
(ii) That the Newcastle Housing Advice service be brought back in-house by 1st April 2021.
(iii) That the Council works with Midland Heart to undertake the necessary consultations and development of processes to transfer the service effectively.
(iv) That a temporary post be established to develop the in-house service.