Issue - meetings
Amendment to the Corporate Complaints, Comments and Compliments Policy
Meeting: 23/05/2012 - Cabinet (Item 3)
3 Amendment to the Corporate Complaints, Comments and Compliments Policy 
PDF 50 KB
Decision:
Resolved:- That Section 9 of the Corporate Complaints, Comments and Compliments Policy (3Cs Policy ) is revised, as set out in Appendix B of this report, to incorporate the Local Government Ombudsman new guidelines regarding unreasonable complaints.
Minutes:
Resolved:- That Section 9 of the Corporate Complaints, Comments and Compliments Policy (3Cs Policy ) is revised, as set out in Appendix B of this report, to incorporate the Local Government Ombudsman new guidelines regarding unreasonable complaints.