Issue - meetings

That the contents of the report and Appendices A and B be noted and Cabinet will continue to monitor and challenge the Council’s performance alongside its financial performance for the same period.

Cabinet considered a report outlining the finance and performance review for the first quarter of 2021-22.  Performance for the quarter showed a positive picture overall.  The environmental health service was facing challenges due to the need to prioritise Covid activities.  Separate food waste collections were increasing.  The customer contact centre performance had improved from the previous quarter and the service had been busy with queries relating to various services including elections and grants.  The average number of days per employee lost to sickness continues to be low despite Covid.  Staff turnover rates were also low.  There was increasing footfall in town centres and in Newcastle it was hoped that the specialist markets and the activities organised by the BID would see a continuing improvement. 

Resolved: That the contents of the report and Appendices A and B be noted and Cabinet will continue to monitor and challenge the Council’s performance alongside its financial performance for the same period.