Decision details

(i)            That the issues outlined in the business case, which is attached as an appendix to this report, be noted.

(ii)          That officers be authorised to undertake a procurement process for a customer portal for accessing council services.

(iii)         That the Executive Director (Resources and Support Services) be given delegated authority, in  consultation with the Portfolio Holder for Finance IT and Customer, to award a contract following the completion of the procurement process.