Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
The 3Cs Policy was revised in 2012 to
incorporate changes to guidelines provided by the Local Government
Ombudsman and received approval by Cabinet in May 2012. A review
has been undertaken to ensure that the Policy still reflects best
practice and as a result the Policy has been ammended and submitted
to Cabinet for approval
That Cabinet approve the revisions to the Corporate Complaints, Comments and Compliments Policy.
.
Report author: Jeanette Hilton
Publication date: 23/07/2014
Date of decision: 23/07/2014
Decided at meeting: 23/07/2014 - Cabinet
Accompanying Documents: